Restoring vs. Repairing


What's the difference?

There is a difference between repairing your damaged vehicle and restoring it to its pre-accident condition and its more than just semantics. Even after your vehicle has been inspected by your insurance adjuster, there may still be hidden damage to vital components that may not appear until repairs are well under way. It is your right to have your vehicle restored to its pre-accident condition in every respect, not just cosmetically.


Doing it right...

We deal with the insurance adjusters.We believe there is only one "right way" to repair your vehicle and that it is to fully restore it to its pre-accident condition. Often times that means more work for us in dealing with your insurance company's adjusters when hidden or unaccounted for damage is discovered during the repair process. We have built our reputation for quality on "doing it right", working on behalf of and satisfying you, our client.


Dealing with hidden damage—a threat to your safety

After an accident, what you can't see may be more important than what you can. This is why it's vitally important to have your vehicle fully restored to its pre-accident condition by an authorized and reputable auto body repair facility. What is at stake is not just the proper functioning of your vehicle, but also your driving safety.


What can happen?

Unfortunately, the list is almost endless. Frontal collisions often produce damage not only to the fenders, hood and grille areas, but may also damage engine and suspension hidden damage from frontal crashescomponents as well. Frontal collisions are not the only cause of significant "hidden" damage. Damage to a vehicle's undercarriage and frame can also occur in many other types of impact - even in seemingly minor collisions. It is critical that this type of damage be looked for and properly repaired to restore the proper driving safety of your vehicle. Many modern vehicles utilize a modified frame, called unitized construction, where certain body panels actually comprise part of the vehicle's frame. Here again, it is critical that the vehicle be properly checked and repaired using specialized frame measuring and straightening equipment to properly restore your vehicle to its pre-accident condition.


Matching Your Paint Color

This is always one of the most critical steps in the We excel at exactly matching our vehicles color.restoration process and often the first thing most people notice when picking up their vehicle. Color matching used to be done exclusively "by eye" in a time-consuming trial and error process. The skill (and eyesight!) of the paint finishing technician were the crucial factors in ensuring that there was no visible difference between the repaired section(s) and the rest of your vehicle. However, like everything else, technology has changed this.


Computerized Color Matching

We use a highly effective combination of systems from DuPont Automotive Finishes. The VINdicator™ computerized paint formula retrieval system, ChromaVision® computerized paint mixing system and the ChromaVision® colorimeter. These combined systems take much of the guesswork out of precisely matching your vehicles paint color and help us to deliver a superior quality finish for you - often in less time.



VINdicator vehicle VIN color matching system.Your vehicles' 17 digit VIN (vehicle identification number) includes a great deal of information that helps to automate getting a perfect color match for most newer vehicles. Once provided with the VIN, our system can determine factors such as where your vehicle was manufactured, the date of manufacturer and the paint formula used on that date. In fact, this system provides superior color matches for some 98 percent of all vehicles sold in the United States since 1997.


ChromaVision® Colorimeter

After the VINdicator system has pinpointed the best Chromavision system for accurate color matching samoles scanned from your vehiclepaint formula match for your vehicle, the ChromaVision® colorimeter helps us to further adjust and fine tune the formula. This hand-held device is particularly useful in helping us determine the exact color(s) of your vehicles finish today as opposed to when it left the factory. This additional fine tuning helps us produce superior blends (where new paint is blended with existing paint) on your vehicles finish.


ChromaVision® Computerized Paint Mixing System

When the formula has been fine tuned, the last step is to realize the formula by mixing Paint mixing room and computerized rack system. Carlisle Auto Body, Carlisle Massachusetts.the paint. The photo (at right) of our mixing room shows a large rack of color tints that are used in creating a very broad spectrum of paint colors. Each of these containers is directly connected to dedicated lines within the rack (photo at left). Under computer control, the mixing system blends the exact amount of the specific tints necessary to produce your paint formula as determined in the earlier steps.




What Our Clients Are Saying

Marguerite Widell

five star customer review

I have been going here for over 25 years. The service is great and the work is superior. Would not go any other place.


Jake Wachtmann

five star customer review

The service was excellent, the people were friendly and they handled my car perfectly. I recommend Carlisle Auto to anyone who needs an outstanding repair job.


John DeBruzzi

five star customer review

We have exclusively used Carlisle Auto Body for over 20yrs! Work is EXCELLENT! Dean and Bill are always specific as to what they will do and then they DO IT!

Facility is clean, bright, modern- and finished product shows it too. My latest work for them was done early too! And for less than they quoted! How many times does that happen? I hope to NEVER need body work again, but if I do Carlisle Auto Body gets the job!




Need General Auto Care?

Our sister company, Carlisle Automotive Repair, provides the same level of expert service and care for your vehicle’s general maintenance and repair needs.